Terms of Service

OVERVIEW

This website is operated by Rivana™. Throughout the site, the terms “we”, “us”, and “our” refer to Rivana. Rivana™ offers this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following Terms of Service (“Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms apply to all users of the site, including but not limited to browsers, vendors, customers, and content contributors.

Please read these Terms carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by them. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any of our services.

Any new features or tools added to the current store will also be subject to these Terms. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change, or replace any part of these Terms by posting updates to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any updates constitutes acceptance of those changes.

Our store is hosted on Shopify Inc., which provides us with the online e-commerce platform that allows us to sell our products and services to you.

SECTION 1 – ONLINE STORE TERMS

By agreeing to these Terms, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority and have given us your consent to allow any minor dependents to use this site.

You may not use our products for any illegal or unauthorized purpose, nor may you violate any laws in your jurisdiction (including copyright laws). You must not transmit any destructive code or viruses.

A breach or violation of any of the Terms will result in immediate termination of your Services.

SECTION 2 – GENERAL CONDITIONS

We reserve the right to refuse service to anyone for any reason at any time.

You understand that your content (excluding credit card information) may be transferred unencrypted and involve transmission over various networks and adaptations to meet technical requirements. Credit card information is always encrypted during transfer over networks.

You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service or access to the Service without express written permission from us.

Headings are included for convenience only and do not limit or affect these Terms.

SECTION 3 – ACCURACY, COMPLETENESS, AND TIMELINESS OF INFORMATION

We are not responsible if information available on this site is inaccurate, incomplete, or outdated. The material provided is for general information only and should not be relied upon without consulting more accurate or timely sources.

You agree that it is your responsibility to monitor changes to our site.

SECTION 4 – MODIFICATIONS TO THE SERVICE AND PRICES

Product prices are subject to change without notice.

We reserve the right to modify or discontinue any Service or product without notice at any time.

We shall not be liable for any modification, price change, suspension, or discontinuance of the Service.

SECTION 5 – PRODUCTS OR SERVICES

Certain products or services may be available exclusively online through the website and may have limited quantities. All returns or exchanges must comply with our Return & Refund Policy.

We strive to display product images and colors accurately, but cannot guarantee your device’s display will be exact.

We reserve the right to limit sales of our products or services to any person, region, or jurisdiction on a case-by-case basis. We also reserve the right to limit product quantities and discontinue items at any time.

We do not warrant that any product, service, or information purchased will meet your expectations, or that any errors will be corrected.

SECTION 6 – ACCURACY OF BILLING AND ACCOUNT INFORMATION

We reserve the right to refuse or cancel any order you place with us. We may limit or cancel quantities per person, household, or order. In such cases, we will attempt to notify you via the contact information provided at checkout.

You agree to provide complete and accurate purchase and account information for all orders placed at our store, and promptly update your information so that we can process your transactions smoothly.

For more details, please review our Refund Policy: policies/privacy-policy.

SECTION 7 – OPTIONAL TOOLS

We may provide you with access to third-party tools over which we have no control or responsibility. You acknowledge that such tools are provided “as is” without warranties or endorsements.

Any use of optional tools through the site is at your own risk, and you should ensure you understand and agree to the terms on which they are provided.

SECTION 8 – THIRD-PARTY LINKS

Certain content or services available via our site may include materials from third parties. Third-party links may direct you to websites that are not affiliated with us.

We are not responsible for evaluating or guaranteeing the accuracy of third-party content and disclaim all liability for materials, products, or services offered by third parties.

Please review third-party policies and practices before engaging in any transaction.

SECTION 9 – USER COMMENTS, FEEDBACK, AND OTHER SUBMISSIONS

If you send submissions, ideas, suggestions, or feedback (collectively, “comments”), you agree that we may, at any time and without restriction, edit, copy, publish, distribute, and use such comments in any medium.

We are under no obligation to maintain comments in confidence, compensate you, or respond to them.

You agree your comments will not violate any rights of third parties or include unlawful, abusive, or obscene material.

SECTION 10 – PERSONAL INFORMATION

Your submission of personal information through the store is governed by our Privacy Policy, available at policies/privacy-policy

SECTION 11 – ERRORS, INACCURACIES, AND OMISSIONS

Occasionally there may be typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, or availability. We reserve the right to correct such issues and cancel or modify orders at any time without notice.

SECTION 12 – PROHIBITED USES

You are prohibited from using the site or its content for any unlawful purpose, to infringe intellectual property rights, harass others, transmit malicious code, or interfere with site security.

We reserve the right to terminate your access for any prohibited activity.

SECTION 13 – DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

We do not guarantee that your use of our Service will be uninterrupted, timely, secure, or error-free.

All products and services are provided “as is” and “as available” without warranties of any kind.

In no case shall Rivana™, our directors, employees, affiliates, or partners be liable for any direct or indirect damages, including loss of profit or data, arising from your use of our Service or products.

SECTION 14 – INDEMNIFICATION

You agree to indemnify and hold harmless Rivana™, its affiliates, employees, and partners from any claims or demands, including legal fees, arising out of your breach of these Terms or violation of any law or third-party rights.

SECTION 15 – SEVERABILITY

If any provision of these Terms is found unlawful or unenforceable, it shall be deemed severed without affecting the validity of the remaining provisions.

SECTION 16 – TERMINATION

These Terms are effective until terminated by either party. You may terminate by ceasing to use our site. We may terminate or suspend access at any time if you violate these Terms.

SECTION 17 – ENTIRE AGREEMENT

These Terms, along with any policies posted on this site, constitute the entire agreement between you and Rivana™ regarding your use of our Service.

SECTION 18 – GOVERNING LAW

These Terms of Service and any related agreements shall be governed by and construed in accordance with the laws of Canada (or your local jurisdiction, if applicable).

SECTION 19 – CHANGES TO TERMS OF SERVICE

You can review the most current version of these Terms at any time on this page.

We reserve the right to update or modify these Terms, and your continued use of the website constitutes acceptance of any revisions.

SECTION 20 – CONTACT INFORMATION

Questions about these Terms of Service should be sent to:

📧 rivanacostore@gmail.com