Privacy Policy
SECTION 1 – WHAT DO WE DO WITH YOUR INFORMATION?
When you purchase something from our store, we collect the personal information you provide—such as your name, address, and email address—so we can process your order and deliver your products.
When you browse our site, we also automatically receive your computer’s Internet Protocol (IP) address to help us learn about your browser, device, and operating system for site optimization and security.
Email marketing (if applicable): With your permission, we may send you updates about our store, new products, and promotions.
Text marketing (if applicable): With your permission, we may send text messages about our store, new products, and special offers, including checkout reminders triggered by secure webhooks.
SECTION 2 – CONSENT
How do we get your consent?
When you provide personal information to complete a transaction, verify a payment, place an order, arrange delivery, or request a return, we imply your consent to our collecting and using it for that specific purpose only.
If we request your information for a secondary reason—such as marketing—we will either ask you directly for expressed consent or provide an opportunity to decline.
How do you withdraw your consent?
If, after opting in, you change your mind, you may withdraw your consent for us to contact you or continue using your information at any time by emailing rivanacostore@gmail.com
SECTION 3 – DISCLOSURE
We may disclose your personal information if required by law or if you violate our Terms of Service.
SECTION 4 – SHOPIFY
Our store is hosted on Shopify Inc., which provides the online e-commerce platform that allows us to sell our products and services to you.
Your data is stored through Shopify’s secure data storage and databases. Shopify stores your information on a protected server behind a firewall.
Payment:
If you choose a direct payment gateway to complete your purchase, Shopify stores your credit-card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS) and retained only as long as necessary to complete the transaction.
All direct payment gateways adhere to PCI-DSS standards managed by the PCI Security Standards Council (brands include Visa, Mastercard, American Express, Discover).
These standards ensure the secure handling of credit-card data.
For more details, review Shopify’s Terms of Service (https://www.shopify.com/legal/terms) and Privacy Policy (https://www.shopify.com/legal/privacy).
SECTION 5 – THIRD-PARTY SERVICES
Third-party providers used by us will collect, use, and disclose your information only as needed to perform the services they provide (e.g., payment processing, shipping, analytics).
However, some third-party providers—such as payment gateways or logistics partners—have their own privacy policies governing how they handle information.
We recommend reviewing those policies to understand how your personal data is managed by them.
If a provider is located in a different jurisdiction, your data may become subject to that jurisdiction’s laws. For example, information processed in the U.S. may be subject to U.S. legislation.
Once you leave our store’s website or are redirected to a third-party site or application, this Privacy Policy and our Terms of Service no longer apply.
Links:
When you click on outbound links from our site, we are not responsible for the privacy practices of other websites and encourage you to read their privacy policies.
Analytics:
Our store uses Google Analytics to help us understand site traffic and user behavior to improve the shopping experience.
SECTION 6 – SECURITY
We take reasonable precautions and follow industry best practices to ensure your personal information is not lost, misused, accessed, disclosed, altered, or destroyed.
If you provide credit-card information, it is encrypted using SSL (Secure Socket Layer) technology and stored with AES-256 encryption.
Although no Internet transmission or electronic storage is 100% secure, we comply with all PCI-DSS requirements and industry standards to safeguard your data.
SECTION 7 – COOKIES
We use cookies to enhance your browsing experience.
Here are examples of cookies used by Shopify and Rivana:
_session_id: Stores session information (referrer, landing page, etc.).
_shopify_visit: Persistent 30 min tracker for internal analytics.
_shopify_uniq: Counts visits per customer; expires midnight next day.
cart: Stores cart contents; persistent for 2 weeks.
_secure_session_id: Sessional identifier.
storefront_digest: Verifies store-access permissions if password-protected.
PREF (Google): Tracks visitors’ origin and usage data for analytics.
You may choose to disable cookies through your browser settings, though this may affect site functionality.
SECTION 8 – AGE OF CONSENT
By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you have provided consent for any minor dependents to use this site.
SECTION 9 – CHANGES TO THIS PRIVACY POLICY
We reserve the right to modify this Privacy Policy at any time. Changes and clarifications take effect immediately upon posting.
If material changes are made, we will notify you here so that you are aware of what information we collect, how we use it, and under what circumstances we may disclose it.
If Rivana™ is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to serve you.
QUESTIONS AND CONTACT INFORMATION
If you would like to access, correct, amend, or delete any personal information we hold about you, register a complaint, or request further details, please contact
📧 rivanacostore@gmail.com
Thank you for trusting Rivana™. We value your privacy and are committed to protecting your personal information at every step of your shopping experience.
